Thank you for choosing Palak The Designer for your product purchase. This Shipping and Delivery Policy outlines the details of how we handle shipping and delivery of our products.

Shipping Timeframe:
1.1. Order Processing: Upon receiving your order, we will process it within 24 hours on business days (Monday to Friday, excluding public holidays).
1.2. Shipping Time: After order processing, your product will be shipped to your specified delivery address. The estimated shipping time is between 4 to 5 business days. Please note that shipping times may vary depending on the destination and other external factors beyond our control, such as weather conditions or courier delays.

Shipping Methods:
2.1. We use reputable and reliable shipping carriers to ensure the safe and timely delivery of your products. The choice of the shipping carrier may vary depending on the product type, delivery location, and shipping method selected during the checkout process.

Shipping Costs:
3.1. Shipping costs will be calculated based on the shipping method, delivery location, and the total weight of the products in your order. The shipping charges will be displayed at the checkout before you make the payment.

Order Tracking:
4.1. Once your order is shipped, we will provide you with a tracking number via email or through your account on our website. You can use this tracking number to monitor the status and location of your package during transit.

Delivery Address:
5.1. It is essential to provide an accurate and complete delivery address at the time of placing your order. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete address details provided by the customer.

Delivery Attempts:
6.1. Our shipping carrier will attempt to deliver your package to the specified delivery address during regular business hours. If you are unavailable at the time of delivery, the carrier may make additional attempts or leave a notification for you to arrange a pickup or reschedule the delivery.

Delivery Delays:
7.1. While we make every effort to ensure timely deliveries, certain circumstances beyond our control may cause delays in shipping or delivery. These circumstances may include but are not limited to natural disasters, adverse weather conditions, customs clearance, or public holidays.

International Shipping:
8.1. For international orders, additional customs duties, taxes, or import fees may apply. These fees are the responsibility of the recipient and may be collected at the time of delivery by the local customs authorities.

Undeliverable Packages:
9.1. If the shipping carrier is unable to deliver your package due to an incorrect address, repeated unsuccessful delivery attempts, or refusal to accept the package, it may be returned to us. In such cases, we will contact you to arrange for re-shipment. Additional shipping charges may apply.

Contact Us:
10.1. If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at, 9982884003. We are here to assist you with any queries related to your order and delivery.