At Palak The Designer, we strive to provide you with high-quality products and services. However, if you are not entirely satisfied with your purchase, we offer a refund policy to ensure your peace of mind.

Refund Timeframe:

We will initiate the refund process within 6-7 business days of receiving your refund request and verifying its eligibility. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

Eligibility for Refund:

Products:

To be eligible for a refund for a physical product, the item must be unused, undamaged, and returned in its original packaging.

Refunds are not applicable for customized or personalized products unless they are defective or damaged upon receipt.

You must request a refund within [number of days, e.g., 14 days] from the date of delivery.

Services:

Refunds for services are eligible within [number of days, e.g., 30 days] from the date of purchase.

If you have already received the service and are unsatisfied, we may offer a partial or full refund at our discretion, based on specific circumstances.

Refund Process:

To request a refund, please follow these steps:

Send an email to [insert contact email] with your refund request, stating the reason for the refund and providing relevant details such as your order number, name, and contact information.

Our team will review your request and verify its eligibility based on the refund policy criteria mentioned above.

Once approved, we will initiate the refund process, and you will receive a confirmation email.

Refund Method:

Refunds will be issued using the same payment method used for the original purchase. If the original payment method is not available for any reason, we may offer alternative refund methods.

Non-Refundable Items:

Certain items may not be eligible for a refund, including:

  • Gift cards or vouchers.
  • Downloadable digital products.
  • Services that have already been fully delivered and utilized by the customer.

Policy Changes:

Palak The Designer reserves the right to modify or update this refund policy at any time. Changes to the policy will be effective immediately upon posting on our website.

If you have any questions or need assistance regarding our refund policy, please contact us at palakthedesigner23@gmail.com/9982884003. We are here to assist you and ensure your satisfaction with our products and services.